Objective

After following this course, students should be able to:

• know how building a new IS can redesign the organization by rationalizing procedures, redesigning business processes, or transforming the nature of business itself;
• know how to carefully assess business values of new information systems to ensure that they support organizational goals;
• understand concepts, models and methods available for analyzing and designing respectively selecting and implementing ICT business systems appropriate for business objectives;
• understand that IS development is a complicated technical and organizational process, thus requires both users and technical specialists participation;
• understand the factors responsible for success and failure of IS development.

Content

The focus of this course is on the decision for make or buy and let make of ICT business systems. How do we achieve to get the systems to support the business objectives appropriately. Which concepts, models and methods are available for analyzing and designing respectively selecting and implementing ICT business systems appropriate for business objectives? What are the constraints respectively factors for success or failure in implementing integrated standard software packages such as 'Enterprise Resource Planning' (ERP) systems? Which theories provide explanation for success and failure of systems implementations? Which concepts and methods have been successfully applied in practice to avoid or reduce systems implementation problems (Business Best Practice)?

This course covers the following topics:

• business environment of system development projects
• system development project management
• approaches and methods for system analysis, design and implementation
• information requirements analysis
• business process modelling (data flow diagram)
• conceptual data modelling ('E-R Diagram')
• system implementation and organizational change.

Required Literature

To be announced at the beginning of the course.

					26-4-2002